Privacy Policy

Effective Date: March 06, 2025

Last Updated: March 06, 2025

At Divaux Technologies Pvt Ltd (“we,” “us,” or “our”), we are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our WhatsApp Mailer service (“Service”), a product designed to deliver your emails to your WhatsApp number based on your preferences, powered by AI filtering mechanisms. This policy complies with the General Data Protection Regulation (GDPR) and other applicable data protection laws

By using WhatsApp Mailer, you agree to the terms outlined in this Privacy Policy. If you do not agree, please do not use the Service.

  1. Data Controller

    Divaux Technologies Pvt Ltd is the data controller responsible for your personal data. You can contact us at:

    • Email: harold.paul@divaux.com
    • Address: Edapally, Kochi, Ernakulam, 682024, India

    For GDPR-related inquiries, our Data Protection Officer (DPO) can be reached at harold.paul@divaux.com.

  2. Information We Collect

    We collect the following types of personal data to provide and improve the Service:

    1. Information You Provide
      • Email ID: To access your emails and link them to the Service.
      • WhatsApp Number: To deliver your emails to your WhatsApp account.
      • User Preferences: Your choices for categorizing and filtering email content (e.g., work, personal, promotions).
    2. Information We Collect Automatically
      • Email Content: We access your emails to analyze and categorize them using AI filtering mechanisms.
      • Technical Data: IP address, device type, operating system, and usage data to ensure the Service functions properly.
    3. Information from Third Parties
      • We may integrate with third-party services (e.g., WhatsApp, email providers) to facilitate the Service, which may provide us with additional data as necessary.
  3. How We Use Your Information

    We process your personal data for the following purposes:

    1. To Provide the Service
      • Access your emails and send them to your WhatsApp number.
      • Use AI filtering to interpret email content and segregate it based on your preferences.
    2. To Improve the Service
      • Analyze usage patterns and feedback to enhance functionality and user experience.
    3. To Communicate with You
      • Send service-related updates, notifications, or respond to your inquiries.
    4. Legal Compliance
      • Comply with applicable laws, regulations, or legal requests.

      Our legal basis for processing your data under GDPR includes:

      • Consent: For accessing your emails and WhatsApp number (Article 6(1)(a)).
      • Contract: To fulfill our agreement to provide the Service (Article 6(1)(b)).
      • Legitimate Interests: For improving the Service and ensuring its security (Article 6(1)(f)).
  4. AI Filtering Mechanism

    WhatsApp Mailer uses artificial intelligence to analyze and categorize your email content. This process involves:

    • Scanning email text to identify key themes (e.g., work, personal, promotions).
    • Segregating emails based on your predefined preferences.
    • Ensuring no human review of your email content unless legally required.

    We take steps to minimize data processing and ensure that only necessary information is analyzed for the Service to function.

  5. Data Sharing and Disclosure

    We do not sell your personal data. However, we may share it with:

    • Service Providers: Third-party vendors (e.g., WhatsApp, cloud hosting services) who assist in delivering the Service, bound by strict data protection agreements.
    • Legal Authorities: When required by law or to protect our rights, safety, or property.
    • Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred with prior notice to you.
  6. Data Storage and Security
    • Storage: Your data is stored on secure servers located in India and, where applicable, the European Economic Area (EEA) for GDPR compliance.
    • Retention: We retain your data only as long as necessary to provide the Service or comply with legal obligations. If you revoke access, we will delete your data within 30 days, except where retention is required by law.
    • Security: We implement industry-standard measures (e.g., encryption, access controls) to protect your data from unauthorized access, loss, or misuse.

    If data is transferred outside the EEA, we ensure GDPR-compliant safeguards, such as Standard Contractual Clauses (SCCs).

  7. Your Rights Under GDPR

    As a user, you have the following rights regarding your personal data:

    1. Right to Access: Request a copy of the data we hold about you.
    2. Right to Rectification: Correct inaccurate or incomplete data.
    3. Right to Erasure: Request deletion of your data (“right to be forgotten”).
    4. Right to Restrict Processing: Limit how we use your data.
    5. Right to Data Portability: Receive your data in a structured, machine-readable format.
    6. Right to Object: Object to processing based on legitimate interests.
    7. Right to Withdraw Consent: Revoke consent at any time, without affecting prior processing.

    To exercise these rights, contact us at harold.paul@divaux.com. We will respond within one month, extendable by two months for complex requests.

  8. Revoking Access

    You may revoke WhatsApp Mailer’s access to your email ID, WhatsApp number, or email content at any time by:

    Upon revocation, we will cease processing your data and delete it within 30 days, unless retention is required by law.

  9. Cookies and Tracking Technologies

    We may use cookies or similar technologies to enhance your experience and analyze usage. You can manage cookie preferences through your browser settings.

  10. Children’s Privacy

    WhatsApp Mailer is not intended for individuals under 16 years of age. We do not knowingly collect data from children. If we become aware of such data, we will delete it immediately.

  11. Changes to This Privacy Policy

    We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of significant updates via email or through the Service. The updated policy will be effective as of the “Last Updated” date.

  12. Complaints

    If you have concerns about how we handle your data, please contact us at harold.paul@divaux.com. You also have the right to lodge a complaint with a supervisory authority, such as the Data Protection Authority in India or, for EEA residents, your local authority (e.g., Information Commissioner’s Office (ICO) in the UK).

  13. Contact Us

    For questions, requests, or additional information, please reach out to: